Returns & Exchanges
At FERAL, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Simply ensure your pieces are in their original condition to receive a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Ship It Back
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing